FAQ/troubleshooting

  • What are the basic requirements to hear your station on the web?
  • I can't hear your stream. What's wrong?
  • Am I hearing the same live radio stream over the web?
  • Is there something wrong with your stream today?
  • Is there a media player available for the Linux operating system?
  • What are the stream URL's so I can paste them into my prefered player?

Q. What are the basic requirements to hear your station on the web?

Basic system requirements to stream our station

  • Operating system: Windows 95 or higher, MAC OS 8 or higher, Linux
  • Media Player: Windows Media Player, iTunes, Winamp, Quicktime, Zinf, etc.
  • Web Browser: Internet Explorer 6.X or 7.X, Firefox, Safari, Netscape 7.X
  • Stable Connection To The Internet Cable / DSL / T1 or higher strongly recommended
  • Soundcard and Speakers

Q. I can't hear your stream. What's wrong?

Streaming audio generally works best with broadband connections (DSL, cable modem, T1, etc.). Upgrading to a broadband connection is strongly recommended for best results. If you are having trouble connecting to Jazz 91 from our website, please try one of the following solutions:

  • If you are using a 56k (or less) dial-up modem or are experiencing excessive 'buffering', try one of the other dial-up links.
  • Try opening the player on its own and pasting our stream link into the player.

  • For windows media player paste this link:
    http://asx.abacast.com/kcsm-kcsmwmp321-32.asx

    For all other players paste this link:
    http://asx.abacast.com/kcsm-kcsm-sc64.pls

Q. Am I hearing the same live radio broadcast over the web?

Yes. Because there are no commercials in our broadcast, you will hear the same live radio broadcast as if you streamed our station over the web. Some transmission delays may occur, depending on your internet service provider.

Q. Is there something wrong with your stream today?

If you notice problems with our stream, please contact KCSM Tech Issues. Please indicate when the disruption occurred, and which stream/bitrate you were connected to. Please be as detailed as possible regarding your computer set-up and browser, connection and media player when reporting a problem.

Q. Is there a media player available for the Linux operating system?

Our streaming service provider recommends the VLC media player. VLC is a free and open source cross-platform multimedia player and framework, that plays most multimedias files as well as DVD, Audio CD, VCD, and various streaming protocols. It is simple to use, yet very powerful and extendable. Available at: VideoLAN

Q. What are the stream URL's so I can paste them directly into my preferred player?

Windows 32kbps: http://asx.abacast.com/kcsm-kcsmwmp321-32.asx
Windows 64kbps: http://asx.abacast.com/kcsm-kcsmwmp641-64.asx
MP3 32kbps: http://asx.abacast.com/kcsm-kcsm-sc32.pls
MP3 64kbps: http://asx.abacast.com/kcsm-kcsm-sc64.pls